Important Update Regarding Household Gas Supply

To Our Valued Customer,

We hope this letter finds you well. We are writing to inform you of an important development regarding our household & commercial gas supply services.

We are pleased to announce that we have arranged with Elgas, a trusted leader in the industry and our current supplier of gas, to take over the supply of residential and commercial gas to our customers. This decision comes after a lot of careful consideration, with a guiding focus to ensure our customers receive the best value and service for their gas needs. Following the loss of our vehicle fleet in the February Floods we took the opportunity to review how well placed we were to continue to service the gas needs of our customers. We spent time talking with Elgas and determined that enabling our customers access to Elgas directly would be the best outcome for all parties.

Having Elgas as your LPG supplier will bring several key benefits to you, our customer. Firstly, you can expect to experience a high level of service and reliability that aligns with our commitment to customer satisfaction. Elgas shares our dedication to providing exceptional service, and we are confident that you will be well taken care of. Additionally, as part of this transition, you will gain access to market-leading pricing and competitive offers. Elgas has a strong track record of providing market leading solutions without compromising on quality.

We want to take this opportunity to express our sincere gratitude for supporting our gas business over the years. We are truly thankful for the opportunity to have served you.

Rest assured; we are working closely with Elgas to ensure a smooth transition process with minimal disruption to your service. You can expect to receive further communication from both us and Elgas outlining the next steps and any actions required on your part.

In the meantime, if you have any questions or concerns, please do not hesitate to reach out to our team or myself.

Thank you once again for your continued support and understanding during this transition period. We are confident that your dealings with Elgas will bring about positive changes and further enhance your experience as a valued customer.

Best Regards,

Damien Effeney

CEO Brookies Rural Traders