Samford (Royal Canin)
A huge thank you to Damien from Samford for remembering us and taking the time out to call us. You don’t get that in retail any more or a customer service role. It’s good to say he is actually hands-on and remembers his customers and took the time out of his busy day to reach out to my husband. we drive at least an hour and a half to purchase a certain product from him or his store so I think he went beyond the role owner and I like to give praise where it deserved.
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